Accessibility statement

Assessed: 7 November 2026

This is a translation. If the Danish and English versions differ, the Danish version applies.

1. Standard and scope

We work to WCAG 2.2 level AA and EN 301 549. This statement covers the website backpack-app.dk. The dashboard and the app are not assessed in this statement.

2. Status

The website partially conforms to WCAG 2.2 AA because of the known issues below.

3. Known issues

  • Manual screen reader testing (VoiceOver and NVDA) has not been completed yet. Planned before launch.
  • Screenshots of the app show content that isn’t described in detail. The key points are in the text next to them.

4. Method

Self-assessment with automated testing of all pages (axe-core), Lighthouse on key pages and scripted keyboard tests of navigation, dialog and FAQ.

5. Contact

If you run into a barrier, write to kontakt@backpack-app.dk. We reply within 5 working days.

6. Complaints

If you are not satisfied with our reply, you can complain to the Danish Agency for Digital Government via was.digst.dk.

Let’s show you BackPack

You’ll be talking to Kristian. We reply within 1-2 working days.